Newsletter & Discount Codes
How do I sign up to the roastmarket newsletter?
Click here to find out more about our newsletter and how to register!
You can unsubscribe from our newsletter at any time.
For more information, please see our privacy policy.
How do I unsubscribe from the roastmarket newsletter?
You can unsubscribe from our newsletter at any time. Please refer to the unsubscribe button at the bottom of every newsletter.
Alternatively, you can message our customer service at [email protected]
Please relay us any e-mail addresses your receive our newsletter with.
For more information, please see our privacy policy.
Can I decide how often I want to receive a newsletter?
Unfortunately, it is not possible to customize the frequency of our newsletters.
At most, you will receive one newsletter per day from us.
Where can I find my discount codes?
If you navigate to the top right corner of your shop, you can find four icons.
Leads to your accounts
Leads to your discounts
Leads to your wishlist
Leads to your cart
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Click the second icon so your shop wallet opens.
Here you can find any discount code that is valid and associated with your account.
Happy Shopping!
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What can I do when I've lost my discount code?
Unfortunately, we cannot issue new codes in case you have lost your code. We are very sorry about that!
How can I redeem my discount code?
If you have a personalized code, you can redeem your code in your checkout overview. Please make sure to add the code with the + (plus) symbol after entering your code.
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Please note that some codes for on-going promotions get automatically redeemed in your checkout cart.
I need help redeeming my discount code
Of course we will gladly help you redeem your discount code.
If you have troubles redeeming your code in the checkout, please contact our customer service at [email protected] with the following information:
A screenshot of the error message your receive when redeeming the code
The code you want to redeem
Which items you have in your cart
This information greatly helps us to sort out the issue - missing information delays the process, so please have your details ready. Thank you!
I forgot to enter my discount code
Unfortunately, we cannot redeem any codes for your after you have placed your order. We are very sorry about that.
If you have trouble redeeming your code, please message our customer service before placing your order, so we can ensure that you can use your discount code. Contact us at: [email protected]
Do you offer gift cards?
How long are your gift cards valid?
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How much money is left on my gift card?
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I've lost my gift card code
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I forgot to enter my gift card code
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